Basket Terms and Conditions

Effective date: 18 August 2026 Last updated: 9 September 2026 Version: 1.1

1. About these Terms

These Terms and Conditions (the "Terms") are a binding agreement between you and BASK3T International B.V., a company registered in the Netherlands under number 85149683 (Dutch Chamber of Commerce / KVK), with its registered office at Lingedijk 85, 4247 EG Kedichem, the Netherlands ("Basket", "we", "us" or "our").

They govern your use of the Basket mobile applications for iOS and Android, our website at https://bask3t.app, and all related features, content and services (together, the "Services").

By downloading, accessing or using the Services, you agree to these Terms. If you do not agree, do not use the Services.

Our Privacy Policy, available at https://bask3t.app/privacy-policy, explains how we handle personal data and forms part of these Terms.

Please read Section 15 (Disclaimers), Section 16 (Limitation of liability) and Section 19 (Governing law and disputes) carefully. They limit our liability and affect how disputes are resolved.

2. What Basket is — and what it is not

Basket is a shopping layer for the internet. It helps you discover, save, organise, compare and keep track of products offered by online stores.

Basket is not a shop. We do not sell products. We are not a party to any purchase you make. When you buy something after following a link from Basket, your contract is with the retailer, not with us.

This means:

the retailer, not Basket, is responsible for the product, its description, its price, its availability, delivery, payment, warranty, returns, refunds and customer service;
any consumer rights you have in relation to a purchase are exercised against the retailer;
prices, stock levels, product details and images shown in Basket come from retailers and third-party sources. They may be out of date, incomplete or incorrect. The information shown on the retailer's own site at the moment of purchase always prevails.

We aim to present product and price information neutrally and accurately, but we do not warrant that it is complete, current or error-free.

3. Eligibility

To use the Services you must:

be at least 16 years old, or the minimum age at which you may consent to the processing of your personal data in your country if that age is higher;
have the legal capacity to enter into a binding contract;
not be barred from using the Services under the laws of the Netherlands or your country of residence;
not be located in, or ordinarily resident in, a country subject to comprehensive sanctions that would make provision of the Services unlawful; and
not have had a Basket account previously terminated by us for breach of these Terms.

If you are using the Services on behalf of an organisation, you confirm that you have authority to bind that organisation, and "you" in these Terms means that organisation.

4. Your account

4.1 Creating an account

An account is required to use the Basket mobile apps. There is no guest mode for creating baskets, syncing across devices, sharing, or receiving alerts. You may browse the public website without an account.

You create an account with an email address and password. You agree to provide accurate information and to keep it up to date.

4.2 Keeping your account secure

You are responsible for all activity that takes place under your account. Keep your credentials confidential, do not share your account, and tell us immediately at [email protected] if you suspect unauthorised access.

4.3 One account per person

Unless we agree otherwise in writing, you may hold one personal account. Automated account creation is prohibited.

5. Licence to use the Services

Subject to your compliance with these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable and revocable licence to download and use the Basket apps on a device you own or control, and to access the Services, for your own personal, non-commercial use.

This licence does not transfer ownership of anything. All rights not expressly granted are reserved.

6. Acceptable use

You agree not to, and not to permit anyone else to:

Misuse the Services

use the Services for any unlawful purpose, or in breach of any applicable law or regulation;
interfere with, disrupt, overload or impair the Services or the servers and networks connected to them;
attempt to gain unauthorised access to any part of the Services, other users' accounts, or our systems;
circumvent, disable or defeat any security, rate-limiting, authentication or access-control measure.

Extract or copy our data

scrape, crawl, harvest, index or otherwise systematically extract data from the Services by automated or manual means, except as expressly permitted by us in writing or by our published robots.txt;
use the Services, our product graph, price data or comparison output to build, train or improve a competing product or service, or any machine-learning model, without our prior written consent;
resell, sublicense, redistribute or make the Services or their content commercially available to third parties.

Abuse other people

upload, share or transmit content that is unlawful, defamatory, harassing, hateful, obscene, sexually explicit, or that infringes the rights of others;
impersonate any person or misrepresent your affiliation with any person or organisation;
use sharing features to send spam or unsolicited commercial messages;
collect or store personal data about other users without their consent.

Manipulate the platform

create fake accounts, artificially inflate engagement, or manipulate rankings, prices or product data;
misrepresent yourself as a retailer or as the authorised representative of a brand or store;
reverse engineer, decompile or disassemble any part of the Services, except to the extent this restriction is prohibited by applicable law.

We may investigate suspected breaches and take any action we consider appropriate, including removing content, suspending or terminating accounts, and reporting to the authorities.

7. Your content

7.1 You keep ownership

You retain all rights in the content you create in Basket — your baskets, lists, notes, tags, images and other material ("Your Content"). We claim no ownership of it.

7.2 The licence you give us

To operate the Services, you grant us a worldwide, non-exclusive, royalty-free, sublicensable licence to host, store, reproduce, adapt (for technical purposes such as resizing and formatting), display and transmit Your Content, solely for the purposes of:

(a) operating, providing and improving the Services; (b) displaying Your Content back to you and to the people you choose to share it with; and (c) where you have made a basket public, displaying it to the audience you selected.

This licence ends when you delete Your Content or your account, except that (i) copies may persist in encrypted backups for the periods stated in our Privacy Policy, and (ii) content you shared with others may remain available to them where they have saved or copied it.

7.3 Your responsibility

You confirm that you have the necessary rights to Your Content and that it does not infringe the rights of any third party or breach these Terms. We may remove content that we reasonably believe breaches these Terms or the law.

7.4 Sharing and public baskets

If you make a basket public or share it by link, anyone with that link may be able to view it. Do not include private, confidential or sensitive information in shared baskets.

7.5 Feedback

If you send us suggestions or feedback, you grant us a perpetual, irrevocable, royalty-free right to use it without obligation or compensation to you. Please do not send us confidential information.

8. Our intellectual property

The Services, including the Basket name and logo, the software, the interface, the design, the product graph, the aggregated data sets, and all text, graphics and other material we provide, are owned by BASK3T International B.V. or our licensors and are protected by copyright, trade mark, database and other intellectual property laws.

You may not use our trade marks or brand features without our prior written permission, except to refer factually to the Services.

Product names, brand names, images and trade marks belonging to retailers and manufacturers remain the property of their respective owners and are shown for identification purposes only.

9. Third-party services, retailers and links

The Services display information from, and link to, third-party websites, apps and stores. We do not control them and do not endorse them.

Your dealings with any third party, including any purchase, are solely between you and that third party.
Third-party sites and apps have their own terms and privacy policies, which apply from the moment you leave Basket.
We are not liable for any loss or damage arising from your dealings with a third party, including non-delivery, defective goods, or a retailer's failure to honour a price shown in Basket.

Your use of the apps is also subject to the terms of the platform you obtained them from — the Apple Media Services Terms and Conditions or the Google Play Terms of Service, as applicable.

10. Affiliate and commercial relationships

Basket does not currently earn affiliate or referral commission on purchases you make. If we introduce affiliate or commission links later, we will update these Terms first: any commission will never affect the price you pay, and never affect how we rank, sort or compare products; paid placements will be labelled clearly.

We commit that paid relationships do not influence the neutrality of rankings or comparisons within the Services.

11. Merchant and retailer accounts

This Section 11 applies in addition to the rest of these Terms if you register a merchant or retailer account, or claim a store profile.

Authority. You confirm that you are authorised to act on behalf of the store or brand you register or claim. We may require verification, and we may refuse or revoke a claim at our discretion.
Accuracy. You must ensure that the product, price, availability and business information you supply is accurate, lawful and kept up to date, and that it complies with all applicable consumer protection, advertising, pricing and product safety law.
Data you receive. Any insight or analytics we make available to you is provided in aggregated form. You must not attempt to re-identify individual users, combine it with other data sets to do so, or use it in breach of data protection law.
No influence over neutrality. A merchant account does not entitle you to preferential ranking, placement or presentation.
Commercial terms. Any paid merchant service is governed by a separate written agreement. Where that agreement conflicts with these Terms, the separate agreement prevails for the paid services it covers.
Suspension. We may suspend or remove a merchant profile that supplies inaccurate data, breaches these Terms, or damages the trust users place in the Services.

12. Fees, subscriptions and payments

The Services are currently provided free of charge to consumers, and no payment is required.

If we introduce paid features in future:

Purchases in the apps. Any subscription or in-app purchase made through the iOS or Android apps will be processed by Apple or Google. Billing, renewal and refunds are subject to their terms, and payment is charged to your App Store or Google Play account.
Auto-renewal. Subscriptions renew automatically for the same period unless cancelled at least 24 hours before the end of the current period. You can manage or cancel a subscription in your App Store or Google Play account settings. Deleting the app does not cancel a subscription.
Free trials. Any unused portion of a free trial is forfeited when a subscription is purchased.
Refunds. Refunds for in-app purchases are handled by Apple or Google under their policies. Where you have a statutory right of withdrawal under EU or UK consumer law, that right applies and we will not restrict it; note that you may lose the right of withdrawal for digital content once supply has begun with your express consent.
Price changes. We will give you clear advance notice of any price increase and, where required, obtain your consent before it takes effect. You may cancel before the change applies.

We will publish updated Terms before any paid feature launches.

13. Availability and changes to the Services

We work to keep the Services available, but we do not guarantee uninterrupted or error-free operation. We may:

modify, add or remove features;
perform maintenance, which may cause temporary unavailability; and
discontinue the Services or any part of them.

Where a change materially and adversely affects you, we will give reasonable notice unless the change is required for security, legal or urgent technical reasons. If we discontinue the Services entirely, we will give you a reasonable opportunity to export Your Content.

We may also require you to install updates. Older versions of the apps may stop working.

14. Suspension and termination

14.1 By you

You may stop using the Services at any time and delete your account from within the app (Settings → Account → Delete account) or by emailing [email protected]. Deletion is permanent and cannot be undone.

14.2 By us

We may suspend or terminate your access, with notice where reasonably practicable, if:

you breach these Terms or applicable law;
your use creates a risk or legal exposure for us or other users;
your account has been inactive for 24 months; or
we cease to provide the Services in your country.

Where the breach is serious — for example fraud, abuse of other users, or attacks on our systems — we may act immediately and without notice.

14.3 Effect of termination

On termination, your licence ends and you must stop using the Services. Sections 2, 7.2, 7.5, 8, 15, 16, 17, 19 and 20 survive termination, along with any other provision that by its nature should survive. Data is handled as set out in our Privacy Policy.

15. Disclaimers

To the maximum extent permitted by law, and subject to Section 15.1:

the Services are provided "as is" and "as available", without warranties of any kind, whether express, implied or statutory, including implied warranties of merchantability, fitness for a particular purpose, non-infringement and accuracy;
we do not warrant that the Services will be uninterrupted, secure, timely or error-free, that defects will be corrected, or that the Services are free of harmful components;
we make no warranty as to the accuracy, completeness or timeliness of product information, prices, availability, comparisons, recommendations or alerts;
we do not guarantee that a price shown in Basket will be honoured by any retailer;
any decision you make in reliance on the Services — including a decision to buy — is your own.

15.1 Consumer rights are not affected

Nothing in these Terms excludes or limits any right you have as a consumer that cannot be excluded or limited under the mandatory law of your country of residence. If you are a consumer in the EU, EEA or UK, you retain all rights under applicable consumer protection legislation, and those rights prevail over anything inconsistent in these Terms.

16. Limitation of liability

Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be limited or excluded under applicable law.

Subject to that:

(a) We are not liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for loss of profit, revenue, business, goodwill, opportunity, anticipated savings, or data, however caused.

(b) We are not liable for loss or damage arising from: your purchase from, or dealings with, any retailer or third party; the accuracy of product, price or availability information supplied by third parties; any retailer's refusal to honour a price; unauthorised access to your account resulting from your failure to keep your credentials secure; or any event beyond our reasonable control.

(c) Our total aggregate liability arising out of or in connection with these Terms or the Services, whether in contract, tort (including negligence), breach of statutory duty or otherwise, is limited to the greater of (i) the total amount you paid us for the Services in the twelve months before the event giving rise to the claim, and (ii) EUR 100.

(d) Because the Services are currently provided free of charge, you acknowledge that this cap reflects a fair allocation of risk in a free service.

These limitations apply even if we have been advised of the possibility of the loss and even if a limited remedy fails of its essential purpose.

17. Indemnification

To the extent permitted by law, and except where you are acting as a consumer in a jurisdiction that does not permit it, you agree to indemnify and hold harmless BASK3T International B.V., its officers, directors, employees and agents from and against any claim, demand, loss, liability, damage, cost or expense (including reasonable legal fees) arising out of or connected with:

your use of the Services in breach of these Terms or applicable law;
Your Content, including any claim that it infringes a third party's rights;
your breach of any representation you make in these Terms; or
for merchant accounts, the product, price or business information you supply.

We will notify you of any such claim and may, at our own expense, assume the exclusive defence and control of the matter, in which case you agree to cooperate.

18. Apple and Google specific terms

These provisions apply to the app you obtained from the Apple App Store, and are required by Apple:

These Terms are between you and BASK3T International B.V. only, not with Apple. Apple is not responsible for the app or its content.
Apple has no obligation to provide any maintenance or support for the app.
If the app fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price (if any). To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the app.
BASK3T International B.V., not Apple, is responsible for addressing any claim relating to the app, including product liability claims, claims that the app fails to conform to a legal or regulatory requirement, and claims under consumer protection or privacy legislation.
BASK3T International B.V., not Apple, is responsible for the investigation, defence, settlement and discharge of any third-party claim that the app infringes intellectual property rights.
You represent that you are not located in a country subject to a US Government embargo or designated as a "terrorist supporting" country, and that you are not on any US Government list of prohibited or restricted parties.
You must comply with any applicable third-party terms of agreement when using the app.
Apple and its subsidiaries are third-party beneficiaries of these Terms and, upon your acceptance, have the right to enforce them against you.

For the Android app, your use is additionally subject to the Google Play Terms of Service.

19. Governing law and dispute resolution

19.1 Governing law

These Terms and any dispute arising out of or in connection with them are governed by the laws of the Netherlands, excluding its conflict of law rules and the United Nations Convention on Contracts for the International Sale of Goods.

If you are a consumer, this choice of law does not deprive you of the protection of mandatory provisions of the law of the country in which you habitually reside.

19.2 Jurisdiction

The courts of the Netherlands — specifically the Rechtbank Midden-Nederland, the court for the district in which our registered office is located have exclusive jurisdiction over any dispute, except that a consumer may bring proceedings in, and may be sued only in, the courts of the country in which they are domiciled, where mandatory law so provides.

19.3 Resolving problems informally

Before starting formal proceedings, please contact us at [email protected]. We aim to resolve complaints quickly and will respond within 14 days.

19.4 Online dispute resolution

The European Commission's Online Dispute Resolution platform ceased operation on 20 July 2025 and is no longer available. We are not obliged, and do not undertake, to participate in alternative dispute resolution proceedings before a consumer arbitration board (geschillencommissie).

If you are a consumer and we cannot resolve your complaint directly, you may seek free guidance from ACM ConsuWijzer (consuwijzer.nl) in the Netherlands, or, if you live in another EU or EEA country, from the European Consumer Centre in your country (eccnet.eu). Your right to bring proceedings before a competent court is unaffected.

20. General

Entire agreement. These Terms, together with the Privacy Policy and any separate written agreement covering paid merchant services, are the entire agreement between you and us regarding the Services.
Severability. If any provision is found unenforceable, the remaining provisions remain in full force, and the unenforceable provision will be replaced by one that most closely reflects the original intent.
No waiver. Our failure to enforce a provision is not a waiver of our right to do so later.
Assignment. You may not assign or transfer these Terms without our written consent. We may assign them to an affiliate or in connection with a merger, acquisition or sale of assets, on notice to you.
No third-party rights. Except as stated in Section 18 (Apple), no third party has any right to enforce these Terms.
Force majeure. We are not liable for any failure or delay caused by events beyond our reasonable control.
Language. These Terms are drafted in English. Any translation is provided for convenience; in case of conflict, the English version prevails, except where mandatory local law provides otherwise.
Notices. We may give notice by email to the address on your account, or by an in-app or in-service notice. You may give notice to us at [email protected].

21. Changes to these Terms

We may update these Terms. When we do:

we will update the "Last updated" date at the top of this page;
for material changes, we will give at least 30 days notice by email or in-app notice before they take effect;
previous versions will remain available at https://bask3t.app/terms-and-conditions/archive.

If you do not agree to a change, you should stop using the Services and delete your account before the change takes effect. Continued use after the effective date means you accept the updated Terms.

22. Contact us

Purpose	Contact
General and legal enquiries	[email protected]
Privacy and data rights	[email protected]
Merchant and retailer enquiries	[email protected]
Reporting abuse or infringing content	[email protected]
Postal address	BASK3T International B.V., Lingedijk 85, 4247 EG Kedichem, the Netherlands, the Netherlands
Company registration number	85149683 (Dutch Chamber of Commerce / KVK)
VAT number	NL863526962B01

Prepared for BASK3T International B.V. Not legal advice. Before App Store submission, have qualified Dutch counsel review these Terms (including the liability cap and jurisdiction clauses) against the shipping product.